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Privacy Policy

Effective Date: November 2, 2023

Transcultural Care is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, and share your personal information.

What Personal Information Do We Collect?

We collect the following personal information from you:

  • Contact information, such as your name, email address, and phone number

  • Demographic information, such as your age, gender, and location

  • Health information, such as your mental health history and treatment preferences

 

We collect this information when you:

  • Contact us through our website or by phone

  • Schedule an appointment with us

  • Provide us with your health information

 

How Do We Use Your Personal Information? We use your personal information to:

  • Provide you with mental health services

  • Communicate with you about your appointments and treatment

  • Send you information about our services

  • Improve our website and services

 

We may also share your personal information with our third-party service providers who assist us in delivering our services, such as our billing and marketing partners.

How Long Do We Keep Your Personal Information?

We retain your personal information for as long as necessary to provide you with mental health services, comply with our legal obligations, and resolve disputes.

Your Rights

You have the following rights regarding your personal information:

  • The right to access your personal information

  • The right to correct your personal information

  • The right to delete your personal information

  • The right to object to the processing of your personal information

  • The right to withdraw your consent to the processing of your personal information

To exercise your rights, please contact us at info@transcultural-care.com

How Do We Protect Your Personal Information? We take measures to protect your personal information, including:

  • Using secure servers to store your personal information

  • Using encryption to protect your personal information when it is transmitted over the internet

  • Limiting access to your personal information to authorized employees and contractors

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or through a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@transcultural-care.com.

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